How to migrate from Kajabi, step by step

Contacts export by email. In Kajabi, go to Dashboard, then Contacts, select your contacts (or Select All), then Bulk Actions, then Export. Kajabi emails the CSV to the account owner, and the download link expires after 3 days, so download it the same day.

Course content does not export. Kajabi has no course export, so your curriculum is rebuilt from the files you already have: the original videos, slides, workbooks and lesson text. If any lesson exists only inside Kajabi, copy it out before you start.

Community posts do not export either. Anything worth keeping, such as a welcome thread or a popular discussion, has to be copied out by hand.

A Kajabi contact list mixes paying customers with free subscribers who joined from a lead magnet and never bought. Treat them as two groups. Paying members get a personal migration with a deadline. Free subscribers are an email list, and they belong in your email tool, not necessarily in your community.

Filter your contacts by product or tag before exporting, so you have one file of current paying members per product. Those files are your migration checklist.

Write down every job Kajabi does for you and its replacement. Courses, community, events and payments can move to HiveLearn, which keeps them in one place behind one login. Kajabi's marketing suite (email sequences, funnels and landing pages) is its real strength, and HiveLearn does not replicate it.

HiveLearn has broadcast email to your members and public community landing pages, which covers member communication. For sales funnels and nurture sequences to cold leads, keep or add a dedicated email tool such as Kit or Mailchimp. Decide this before you announce, so no automated sequence stops silently.

The Switch to HiveLearn wizard accepts the Kajabi contacts CSV. Kajabi does not document every column in its export, so the wizard matches what it recognizes (name, email, sign-up date) and uses AI to map the rest, and you check the mapping before importing.

For courses, use the course CSV format (Course, Module, Lesson, Content, Video URL) to bring your outline in, then finish lessons in the course builder: upload video, add PDFs and attachments, set drip schedules and free preview lessons. If your Kajabi course had quizzes, rebuild them with six question types, server grading and, where it helps, question banks that draw a different set per attempt.

If you want a head start on a course you have only as documents or recordings, the AI Course Builder can draft an outline, lessons and quizzes from a PDF, DOCX, audio or video file for you to review and edit before publishing.

Billing does not move across on its own. Plan for each paying member to subscribe again on HiveLearn through Stripe Checkout, paid out to your own connected Stripe account.

Members who bought a course outright are simpler: they paid once, so you can enroll them in the rebuilt course without asking for money. Share an enrollment key with them, or enroll them yourself. Subscribers need the full treatment: a link, a reason, a deadline, and confirmation that their Kajabi billing will stop once they join.

Offer a reason to act early, such as a founding price for the first two weeks or an extra month free, and end each member's Kajabi billing only after they have joined on the new side.

A message that works: "We are moving our courses and community to a new home on [date]. Everything you have bought comes with you: your courses are already there and your progress starts fresh. Members also get [new benefit, such as live events or certificates]. If you are on a monthly plan, join here before [date] to keep your price: [link]. Your Kajabi billing stops once you have joined, and I will confirm it."

Be honest about what changes. If course progress does not carry over, say so up front; members forgive a reset they were warned about far more readily than one they discover.

Send the message three times: once when the new home opens, once at the halfway point with a note on what is already happening there, and once two days before the deadline. Post it inside your Kajabi community as well as by email, because some members read one and never the other.

Week 1: inventory products, export contacts (download within 3 days), and choose your email tool. Week 2: set up tiers and Stripe, import members, and rebuild the flagship course. Week 3: move email sequences and test them, and invite a few members to check the new home.

Week 4: announce, open the paid tier, enroll one-time buyers, and tick off subscribers as they join. Week 5: personal follow-ups, cancel Kajabi billing for movers, and downgrade or close Kajabi after the last renewal has passed.

Before you close Kajabi, run a last checklist: every source video downloaded, a final contacts export taken, every active subscription either moved or cancelled, links in your old emails and social bios updated to the new home, and any automation that still points at a Kajabi page switched off. Closing an account is quick; recovering a file from a closed account usually is not.

Concierge migration is included on HiveLearn's Pro plan and above, so the team can help move content and members. The wizard can also send imported members a reactivation email as a final nudge.

When to stay on Kajabi: if your sales depend on its funnels and email automations working together, and your community is a small add-on, the move may cost more than it saves. HiveLearn fits best when the community, courses and events are the product.