Contact Us

We are a small, focused team and we take every message seriously. Reach out to the right inbox below and we will get back to you promptly.

General Support

support@hivelearn.app

Questions about your account, community features, billing, or anything else. This is your first stop for any issue.

Within 24 hours
Send email

Privacy Requests

privacy@hivelearn.app

Data access requests, deletion requests, CCPA and GDPR inquiries, and any questions about how we handle your personal information.

Within 30 days
Send email

Legal Inquiries

legal@hivelearn.app

Terms of service questions, legal notices, intellectual property concerns, and formal correspondence.

Within 5 business days
Send email

Platform Administration

admin@hivelearn.app

Community partnership inquiries, enterprise plan discussions, and platform-level administrative matters.

Within 2 business days
Send email

Headquarters

HiveLearn, LLC

Tampa, Florida, United States

Support Hours

Monday through Friday

9:00 AM to 6:00 PM EST

SMS Text Messaging Terms

Program name: HiveLearn Customer Care

By providing your mobile number to HiveLearn, LLC and checking the consent box on any HiveLearn form or chat widget, you agree to receive text messages from HiveLearn at the number provided. Messages relate to customer care, account and support replies, appointment or demo scheduling, and occasional product updates. Consent is not a condition of any purchase.

  • Message frequency varies. You will typically receive messages only in response to your inquiry.
  • Message and data rates may apply. Charges are set by your mobile carrier, not by HiveLearn.
  • To opt out, reply STOP to any message at any time. You will receive one confirmation message and no further texts.
  • For help, reply HELP or email support@hivelearn.app.
  • Carriers are not liable for delayed or undelivered messages.

Mobile information and SMS consent will not be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties. Information may be shared only with subprocessors that help us deliver the messaging service itself, and only for that purpose.

Not sure where to start?

Check our Help Center first. Most common questions are answered there.

Visit Help Center